Minimums: Order in a total amount of $300 or more for will call orders or $1,000 or more for orders shipping out. All reorders are $150 minimum.  All orders must be prepaid by credit card, wire transfer, money order or bank check. Returned checks will be charged a $50 administration fee. 

Payment: All orders must be prepaid by credit card, money order or bank check.  The amount due will be charged to your credit card if payment is not received in a timely manner. In the event that the account becomes uncollectable late fees will be assessed.  All returned checks will be charged $50 and subsequent orders must be prepaid or credit card.  

Cancellations: Orders cancelled less than 2 weeks before the scheduled ship date will be charged a 15% restocking fee. 

Shipping: Orders are shipped FOB Long Beach California.  Expedited shipping may be requested at an additional cost. 

All shipping charges are PPD & billed to the customer or can ship COLLECT.

Damages/Short or Lost Shipment: In the event of damage in transit call our office for instructions on how to handle the claim. KEEP ALL PACKAGING MATERIALS. Any claim for damage during shipping must be made within 5 days of receipt of goods and accompanied by the original package. Notification of short shipments must be made within 5 days of receipt of goods. Notification of lost shipments must be made within 10 days of receipt of invoice.  Defective Goods will be repaired, receive exact replacement or full credit at our option. Any claim for defective goods must be made within 5 days of receipt of goods. Credit memos must be used against new purchases. Refund checks will not be sent for accounts with credit balances. 

Returns: Please check merchandise upon receipt. No cash refunds. All returns must have prior authorization. Request for exchanges must be made by phone within 10 days of receipt of goods. Returns must be in original condition, include invoice number and be properly packaged and shipped insured. Any goods damaged in transit are your responsibility. Returns of any kind must be shipped prepaid to AJ Wholesale Distributors, Inc. AJ Wholesale Distributors, Inc. will not accept freight collect shipments, or pay incoming freight on returns.